Terms of service

Welcome to shopalchemix.com ("the Site"), operated by Ansh Wellness Pvt. Ltd. ("Alchemix", "we", "us"). By accessing the Site or purchasing from us, you agree to these Terms of Service.

1. Eligibility

You must be at least 18 years of age, or use the Site under the supervision of a parent or legal guardian, to make a purchase.

2. Products and health disclaimer

Our products are dietary/nutraceutical supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Information on the Site is for general purposes only and is not a substitute for professional medical advice. Consult a qualified healthcare provider before use, especially if you are pregnant, nursing, taking medication, or have a medical condition. Individual results may vary.

3. Orders and acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including due to pricing or stock errors, with a full refund of any amount paid.

4. Pricing and payment

All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. We may change prices at any time without prior notice; changes do not affect orders already placed. Payments are processed through secure third-party payment providers.

5. Shipping and delivery

Estimated delivery times are indicative and may vary. Risk in the products passes to you upon delivery. Please verify the package for visible damage before accepting delivery where possible.

6. Returns and refunds

Returns and refunds are governed by our Refund Policy, available on the Site.

7. Intellectual property

All content on the Site, including the Alchemix name, logos, product names (GlowiX, HydriX, DewiX), images, and text, is our property or used under licence, and may not be reproduced without written permission.

8. Acceptable use

You agree not to misuse the Site, attempt unauthorised access, or use content for commercial purposes without consent.

9. Limitation of liability

To the maximum extent permitted by law, Alchemix shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products. Our total liability for any claim shall not exceed the amount you paid for the product concerned.

10. Governing law

These terms are governed by the laws of India. Courts at Ludhiana, Punjab shall have exclusive jurisdiction.

11. Changes

We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance.

Contact

Ansh Wellness Pvt. Ltd., 2nd Floor, Bedi Electronics Building, 262/1 Ferozepur Road, Dr Shyam Singh Road, Ludhiana, Punjab - 141001, India. Email: accounts@shopalchemix.com